Carrier Guide

How to Set Up Call Forwarding on AT&T

How to set up call forwarding on AT&T to CallClerk. Use AT&T dial codes or the myAT&T app to forward calls to your AI receptionist.

Activate
*21*[number]#
Deactivate
#21#

Step-by-Step Instructions

Follow these 4 steps — takes less than 60 seconds

1

Open Your Phone Keypad

Open the Phone app and tap the keypad.

2

Dial the Forwarding Code

Type *21* followed by your CallClerk number, then #. Example: *21*5551234567#

3

Press Call

Press the Call button. You'll hear a confirmation tone or see a message that call forwarding is active.

4

Done!

All incoming calls to your AT&T number will now ring your CallClerk AI receptionist.

Tips & Notes

  • To deactivate all forwarding: dial #21# and press Call.
  • To deactivate all conditional forwarding: dial ##002# and press Call.
  • AT&T may charge for forwarded minutes on some plans — check your plan details.
  • You can also manage forwarding in the myAT&T app under Phone Features.
CallClerk Tip

We recommend using conditional forwarding (*61*) so you can answer calls yourself during the day, and CallClerk picks up anything you miss automatically.

Hear What Callers Experience When AT&T Forwards to CallClerk

Test a Live AI Receptionist in Your Browser (60 Seconds)

Before forwarding your AT&T number, click your industry below to talk live with our sub-second AI voice agent:

Other Setup Guides

Find instructions for your specific device or carrier

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